Shipping & Delivery

At FUTEURO, we work with international suppliers and manufacturing partners to offer football-inspired apparel to customers around the world.

Order Processing

After your payment has been successfully confirmed, your order will enter our preparation process.

Orders generally require 2 to 5 business days to be prepared and dispatched. During periods of high demand, product launches, holidays or special promotions, preparation may occasionally take longer.

Delivery Time

After your order has been dispatched, the average delivery time is approximately:

Estimated delivery:
10–15 business days after dispatch.

The delivery estimate begins once the package has been dispatched by the fulfillment facility and does not include the preparation period.

Shipping Locations

Orders may be dispatched from fulfillment facilities located in Asia or the Americas, depending on product availability, manufacturing location and the logistics route selected for the order.

The shipping origin may therefore vary between orders and products.

Tracking Information

When available, tracking information will be provided after your order has been dispatched.

Please note that tracking information may take some time to become active after the carrier receives the package. This is normal during the initial transportation stage.

Delivery Delays

Delivery estimates are provided as guidelines and are not guaranteed dates. Delays may occur because of customs procedures, carrier volume, weather conditions, public holidays, incorrect address information or other circumstances outside our control.

Customs & Import Duties

Depending on the destination country, an order may be subject to customs duties, import taxes or other local charges.

Any applicable customs fees, taxes or import charges are the responsibility of the recipient unless otherwise stated during checkout.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

If an order has already been dispatched and the address provided at checkout is incorrect, additional shipping costs may apply if the package needs to be reshipped.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us as soon as possible at info@futeuro.com.

We may request photographs, tracking information or other details necessary to investigate the situation with the shipping carrier.

Contact

For questions regarding shipping or delivery, contact:

Email: info@futeuro.com